Terms of use and sale
This translation is provided for convenience. The French version is the only legally binding one.
Template to be reviewed by a lawyer before launch.
1. The service
CreationFlex generates images with artificial intelligence from photos provided by the user: the setting, the place or some elements of the photo are transformed, the person stays the same. The service is for adults only.
2. Photos provided and consent
- You may only upload your own photo, or the photo of an adult who has given you explicit consent.
- Photos of minors are forbidden.
- Using the images to deceive, harass, impersonate, defraud or harm someone's reputation is forbidden. Any breach leads to the account being closed without refund.
3. Generated images
Images are labelled as AI-generated (invisible watermark and metadata). You have a personal and commercial right to use the images generated with an active subscription, subject to article 2.
4. Free trial, credits and subscriptions
Every subscription starts with a 3-day trial at no charge: it can be cancelled before the trial ends from your account, and nothing is charged. When the trial ends, the price of the chosen plan is charged, then at every period. Each image uses 50 credits. Prices are shown in euros on the French and German site and in US dollars on the English and Russian site. Available plans:
- Studio: $9.90 (€8.90) per month or $99 (€89) per year, 2,000 credits per month (granted at once for the yearly plan).
- Villa: $22.90 (€19.90) per month or $229 (€199) per year, 7,500 credits per month (granted at once for the yearly plan).
- Palace: $44.90 (€39.90) per month or $449 (€399) per year, 25,000 credits per month (granted at once for the yearly plan).
Credit top-ups (one-time payment, subscribers only):
- 1,000 credits: $10 (€9).
- 3,000 credits: $27 (€24).
- 8,000 credits: $63 (€55).
Unused credits remain available while the subscription is active. Subscriptions renew automatically and can be cancelled at any time from your account; cancellation takes effect at the end of the paid period. Payments are processed by Whop.
5. Right of withdrawal and refund policy
Digital products are available immediately after purchase: under article L221-28 of the French Consumer Code, the 14-day right of withdrawal does not apply, because you request immediate performance and waive this right by clicking the payment button, below which this waiver is stated.
As a commercial gesture, a refund may still be granted if all of the following conditions are met:
- Deadline: the request is made within 48 hours of the purchase (subscription, credit top-up or any other digital product).
- No credit used: no credit has been used since the purchase. Any use, even partial, makes a refund impossible.
- Active subscription: a subscription that has already been cancelled is not eligible for a refund, including for the period already paid.
- Procedure: write to contact@creationflex.com with your account email address and the reason for your request.
After 48 hours, once credits have been used or after the subscription has been cancelled, no refund is possible. This policy does not limit the legal guarantee of conformity for digital content.
6. Failed generations
A failed generation uses no credits: they are automatically credited back.
7. Liability, language and governing law
The service is provided as is. French law applies. These terms are written in French; only the French version is legally binding. In case of dispute, you can use the consumer mediator free of charge: [mediator name and contact details].